Saturn Pathology Terms and Conditions

1. Introduction

• These Terms and Conditions govern the provision of pathology services by Saturn Pathology P/L in Australia.
• By using our services, patients agree to these terms.

2. Services Provided

• Diagnostic testing including blood, urine, tissue, and other pathology services.
• Results are provided to the requesting healthcare practitioner and, where appropriate,directly to the patient.
• Services are delivered in accordance with National Association of Testing Authorities (NATA) accreditation standard.

3. Patient Responsibilities

• Provide accurate personal and medical information.
• Follow pre-test instructions (e.g., fasting requirements).
• Pay any fees not covered by Medicare or private health insurance.

4. Fees and Billing

• Mobile service incurs a booking fee. Payment is required before or at the time of service unless otherwise arranged.
• Medicare rebates apply where eligible.
• Any services not covered by Medicare may be invoiced.

5. Test Results

• Results are interpreted by qualified pathologists.
• Turnaround times vary depending on the test.
• Patients should consult their doctor for medical interpretation; the laboratory does not provide medical advice.

6. Limitation of Liability

• The laboratory is not liable for decisions made by healthcare providers based on test results.

7. Complaints and Feedback

• Patients may lodge complaints via our customer service team at contactus@saturnpathology.com.au